Charmecia L. Roberson, a native of Durham, North Carolina, brings over three decades of extensive professional experience to her role. After dedicating 28 years to retail and hospitality management, she transitioned into the field of human services in 2008, relocating to Charlotte, NC, and subsequently settling in Monroe, NC. That year marked the beginning of her work in youth and family services. Since 2020, she has focused her efforts on the behavioral health sector, where she has spent the last five years developing her expertise and serving with dedication and compassion.

As the Billing Professional for T. Robinson Family First and Residential Group Homes, Charmecia manages all facets of billing and financial recordkeeping with precision and diligence. She is responsible for ensuring the accuracy, timeliness, and transparency of all billing activities while actively supporting the organization’s daily operations. Her dedication and expertise contribute significantly to maintaining the financial stability necessary for staff to concentrate on delivering exceptional care.

Charmecia is a dedicated and reliable team member who takes great pride in her role. She is firmly committed to the mission of fostering a safe, supportive, and well-structured environment for every individual she serves. '

Charmecia lives by the belief that:
“Kindness is the art that never goes out of style, and creativity is the brush that paints our lives with meaning.”